Hosted Telephone System

What is a Hosted Telephone System?

A hosted telephone system is a cloud-based phone system that allows businesses to make and receive calls using the internet. It is also known as a VoIP (Voice over Internet Protocol) phone system. Unlike traditional phone systems that rely on physical infrastructure, a hosted phone system operates entirely in the cloud.

How does a Hosted Telephone System work?

A hosted telephone system works by routing calls over the internet. It uses a broadband connection to transmit voice signals in digital format. When a user makes a call, the system converts the voice signal into digital packets and sends them over the internet to the recipient’s device. The recipient’s device then converts the digital packets back into an analog signal that can be heard as sound.

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Hosted Telephony – How Does it work?

Unlike traditional phone systems, a hosted telephone system doesn’t require the installation of physical hardware or the need for maintenance, upgrades, and repairs. Instead, it operates on a software platform that is managed and maintained by a third-party service provider. This means that businesses can access a wide range of features and functionalities without investing in expensive hardware or in-house IT support.

The clever technology behind the Cloud Telephone System is a fully Hosted PBX or IP Service.  The telephone system we install is not actually installed locally on your premises.  Instead, it is operating from a secure data centre in the UK.  The handsets are simply plugged into your local network, they obtain an internal IP address from your network server or Router and are then automatically logged into the hosted PBX over the internet.

Benefits of a Hosted Telephone System

One of the primary benefits of a hosted telephone system is its flexibility. It can be accessed from any location, provided that there is an internet connection. This means that employees can work remotely or from different locations, and still have access to the same phone system and features. Additionally, a hosted telephony business solution offers scalability, allowing businesses to easily add or remove phone lines or features as their needs change.

A hosted telephone system offers a range of benefits to businesses of all sizes. Some of the key benefits include:

  • Cost Savings
  • Scalability
  • Flexibility
  • Enhanced Functionality
  • Reliability

Hosted Telephone System

Work from anywhere (Mobile Office)

You can move your handset to anywhere in the world.  As long as you have an internet connection, your phone will connect to our hosted PBX and it will work.  It will have the same external DDI, the same local DDI and you will still be able to make and receive calls from the hunt group you are assigned to, just as if you were sitting at your desk in the office

Always up to date - The Cloud PBX pushes updates to each and every IP phone on a weekly basis, guaranteeing you are running the latest service packs, firmware and application features.

Versatile Web Interface - Make calls directly from your office PC or laptop. The days of the desk phone are over.

Get in touch with us today for more info on how we can assist you with a professional Hosted Telephone System for your business.


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Guaranteed Service – 24/7 System Monitoring

Computer and Server outages can happen at any time. How much revenue or staff wages are lost when your network is ‘offline’, even for a short period? Our monthly service plans pay for themselves in maintaining system uptime and the availability of resources to your staff. With our 24/7 monitoring systems, we can identify and resolve networking and hardware issues before they can cause serious downtime to your business.

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