Server infrastructure is one of the centrepieces of any business technology plan. Due to the fact servers enable process integration and facilitate collaboration among internal and external stakeholders.
By choosing Webpoint Solutions as your technology provider, you are free to concentrate on what matters most: the long-term growth of your company.
Standardising servers and processes translate into lower costs. Simplifying and tuning your IT environment can more easily:
Get in touch with us today for more info on how we can assist you with professional Server Support for your business.
Server support services include – Initial server configuration, server optimization and migration, server administration, OS upgrades, patch management, Active Directory service administration and GPO management/centralised administration and automated tasking and processes, 3rd party service integration i.e. Azure AD integration, Sage data services.
24-hour monitoring of servers or ad-hoc server admin support . UK telephone number support
Remote support by Phone, helpdesk ticketing services via our website, email and social media integration.
Support hours as per the clients’ convenience; UK business or non-business hours.
SLA agreements in line with relevant service tier i.e. response within one hour of request.
Assist in setup of any necessary processes and work instructions for meeting GDPR, Cyber Essentials certification.
Out of business hours maintenance for any patching that requires any restart of server or services, maximising business uptime.
Emergency support for customers that are adversely affected by; hacking, virus attacks, malware inclusion etc.
Wide range of Server supports including Windows, Hyper-V, MS Exchange Server, Linux and MSSQL Database servers.
Exchange Server migration to 365 migration/coexistence Exchange/Hybrid, moving businesses into the cloud to meet business requirements.
Secure remote access to the system using RDP and/or remote desktop sharing services via our own secure portal (similar to TeamViewer, LogMeIn and similar).
Server security and vulnerability scanning services supporting Avast CloudCare/Business solution, AV Defender, Avast AntiSpam services for Exchange and supported cloud system integration and servicing/patch management of these services.
Ad-hoc or contracted regular server management
Computer and Server outages can happen at any time. How much revenue or staff wages are lost when your network is ‘offline’, even for a short period? Our monthly service plans pay for themselves in maintaining system uptime and the availability of resources to your staff. With our 24/7 monitoring systems, we can identify and resolve networking and hardware issues before they can cause serious downtime to your business.